The Civilian Side: Characters, 911/311, and the DMV

Not everyone in a roleplay community is staff, and the CAD's civilian side is built for exactly that — characters, calls, and vehicles, all without needing any department access at all.

Turning it on

Civilian access is its own switch in CAD settings, separate from the CAD being on at all. Turn it on, and it needs its own join code too — a civilian code is deliberately a different door from the staff one. Someone who redeems it becomes a civilian-only member: they can make characters and use the civilian tools, but they'll never see the dispatch board, the roster, or anyone's real name, no matter what else they're given later.

Making a character

Open the civilian side and start a new character. The fields: first name and last name (both required), middle initial, date of birth, sex, alias, skin colour, hair colour, eye colour, height, weight, contact number, and residence. A photo is a pasted image URL, not a file upload — there's nowhere to drag a picture in directly.

A social security number gets generated automatically the moment the character's created. There's no field for it because there's nothing to type — it's not something a player picks.

You don't have to finish a character in one sitting. Save it with only some fields filled in, and it sits as a draft until first name, last name, date of birth, and sex are all in (and a photo too, if your community requires one) — then it graduates on its own.

Whether a new character needs approval

Set in CAD settings, under onboarding:

• Nothing — characters are just characters. No role gets granted, no one's notified.
• Grant the role straight away — the moment a character's complete, whatever Discord role you've configured gets handed out automatically.
• Hold for approval — a completed character goes to pending instead of active, posts to your review channel for staff to see, and only goes live (role included) once a staffer approves it.

Worth knowing: if the role grant itself fails for some reason — Varko's role sits below the one you're trying to grant, the person's left the server, whatever — it fails quietly. The character's still created and still counts as accepted; the role just silently doesn't go out. If someone says they were accepted but never got the role, that's the first thing to check.

Calling it in

A civilian picks one of their own characters and files a call — 911 or 311. 911 lands as the highest priority and goes out over the radio to everyone; 311 is lower priority and quieter. Either way, it's a real call on the actual dispatch board, the same one officers see — there's no separate "civilian calls" queue sitting off to the side.

Registering a vehicle

Plate, model, and colour — that's the form. Plates are unique per community, so a duplicate gets refused outright rather than silently overwriting. If a plate's been flagged stolen by police, the civilian who owns it can't delete it themselves — that has to go through staff.

Court

A civilian can file with the court from the citizen side — right now, every filing made through the website goes in as a general appeal, regardless of what it's actually about. Staff decide the outcome: scheduled, decided, or dismissed, and a decision can clear the record it was filed against if that's the ruling.